Last Updated: June 2026
Welcome to Youth Skill Development Institute (YSDI). This Shipping & Delivery Policy outlines the terms and conditions regarding the delivery of products and services purchased through YSDI.IN.
By placing an order on our website, you agree to this Shipping & Delivery Policy.
1. Digital Products Delivery
YSDI offers various digital products and services, including but not limited to:
- Online courses
- E-books
- Study materials
- Downloadable resources
- Software tools
- Test series
- Educational content
Delivery Time
Digital products are generally delivered:
- Instantly after successful payment, or
- Within 24 hours where manual activation or verification is required.
Delivery may occur through:
- Direct download links
- User account access
- Email delivery
- Learning Management System (LMS) access
YSDI shall not be responsible for delays caused by:
- Incorrect email addresses provided by customers
- Spam or junk mail filtering
- Internet connectivity issues
- Technical issues on the customer’s device
- Third-party service interruptions
2. Physical Product Shipping
YSDI may sell physical products including:
- Educational books
- Abacus kits
- Learning tools
- Training materials
- Educational accessories
Processing Time
Orders are generally processed within 1–5 business days after successful payment confirmation.
Processing times may be extended during:
- Public holidays
- Festivals
- High order volume periods
- Natural disasters
- Unforeseen operational circumstances
3. Estimated Delivery Time
After dispatch, delivery generally takes:
- 3–10 business days within India
Actual delivery times may vary depending on:
- Customer location
- Courier service availability
- Weather conditions
- Regional restrictions
- Government regulations
- Force majeure events
All delivery timelines are estimates only and are not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation.
YSDI reserves the right to modify shipping charges at any time without prior notice.
5. Incorrect Address Information
Customers are solely responsible for providing accurate:
- Name
- Shipping address
- Mobile number
- Email address
YSDI shall not be responsible for:
- Failed deliveries
- Delayed deliveries
- Additional shipping costs
- Losses resulting from incorrect or incomplete information provided by the customer
If a package is returned due to an incorrect address, additional shipping charges may apply for re-dispatch.
6. Tracking Information
Where available, shipment tracking details may be provided via email, SMS, WhatsApp, or customer account.
YSDI does not guarantee the availability of tracking information for every shipment.
7. Delivery Confirmation
An order shall be deemed delivered when:
- The courier service marks the shipment as delivered; or
- Delivery is completed at the address provided during checkout.
YSDI shall not be liable for claims of non-receipt after delivery has been confirmed by the courier partner.
8. Delays Beyond Our Control
YSDI shall not be held liable for delays or failures in delivery caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Cyclones
- Fire
- Pandemic-related disruptions
- Government actions
- Transportation disruptions
- Labor disputes
- Courier service failures
- Technical failures
Such delays shall not entitle the customer to compensation, damages, or refunds.
9. Damaged or Incorrect Products
If you receive:
- A damaged product
- A defective product
- An incorrect product
You must notify YSDI within 7 days of delivery by emailing info@ysdi.in with:
- Order details
- Photographs of the product
- Description of the issue
Claims submitted after 7 days may not be accepted.
All claims are subject to verification and approval by YSDI.
10. Delivery Refusal
If a customer refuses delivery without a valid reason, or repeatedly fails to accept delivery, YSDI reserves the right to:
- Cancel the order
- Deduct shipping, handling, and administrative charges
- Refuse future orders from the customer
11. Limitation of Liability
To the fullest extent permitted by applicable law:
- YSDI’s responsibility is limited to arranging shipment of the purchased products.
- YSDI shall not be liable for indirect, incidental, consequential, or special damages arising from shipping or delivery delays.
- Any liability, if applicable, shall be limited to the amount actually paid for the affected order.
12. Policy Updates
YSDI reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice.
Any changes will become effective immediately upon publication on the website.
13. Contact Information
For any shipping or delivery-related questions, please contact:
Youth Skill Development Institute (YSDI)
Email: info@ysdi.in
By placing an order on YSDI.IN, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.